Hollyecho – Point of Solutions

Always Level Two

Any menu changes
Any issues with menus where a button, super button, product code, price, etc. is not working
Any issues with items printing to a wrong prep location
Shared printers
Installing printers
Setting up Splashtop on a new device
Anything having to do with custom receipts or reports
Anything having to do with Rpower

Partner with all calls taking longer than 20 minutes

Zoom Link

POS Zoom link

Calendar

Project Files

Windows Updates

Windows Updates Cadence

Support Call Review

Support Call Review Project

Training Refresh

Training Refresh Project

IDrive

IDrive Cleanup Project

Resource Guide

RG Project

Your Choice Training

Topics

Use it or lose it

After

1y: 2 weeks

2y: 3 weeks

5y: 4 weeks

See Benefits Policy for full details

Bonus Parameters

Company must achieve goals
Up to 20% of base pay
50% of bonus based on company achievements
50% of bonus based on metrics
Bonuses are extra and not guaranteed
Bonus structure can be modified or removed at any time for any reason at Point of Solutions' sole discretion.